Privacy Policy & Terms of Intellectual Property

Last updated: 2026

At Al’s Taxi (operating via istanbulrides.com), we prioritize protecting the privacy of our passengers and website visitors while ensuring transparent handling of booking information and personal data. This Privacy Policy details how we collect, process, store, and safeguard your data when using our airport transfer, chauffeur, and private taxi booking services.

1. Intellectual Property & Copyright Notice

The content of the istanbulrides.com website—including text, graphics, logos, images, booking interfaces, and design layouts—is the intellectual property of Al’s Taxi and is protected by Turkish intellectual property legislation and international copyright agreements.

• All trademarks, registered logos, and proprietary content remain the exclusive property of Al’s Taxi and its licensors.

• Visitors are granted limited permission to browse and temporarily store pages for personal viewing.

• Reproduction, permanent archiving, distribution, retransmission, or commercial modification of any materials without prior written authorization from Al’s Taxi is strictly prohibited.

2. Information We Collect

To execute seamless airport transfers, flight tracking, and customer coordination across Istanbul and Antalya, we collect the following categories of information:

• Booking & Contact Information: Full name, email address, international telephone/WhatsApp contact number, passenger counts, and luggage specifications provided voluntarily via our booking form.

• Flight & Journey Details: Inbound/outbound airline details, flight numbers, landing/departure times, terminal information, and designated hotel or street drop-off addresses.

• Technical & Usage Analytics: Non-personally identifiable technical telemetry, including IP addresses, browser types, referral URLs, time spent on pages, and device identifiers collected automatically for website optimization.

3. Use of Personal Information

Your data is processed strictly for legitimate operational and service delivery purposes, including:

• Coordinating private chauffeurs, terminal greeting services, and flight delay adjustments.

• Sending direct reservation confirmations, driver meeting instructions, and trip receipts via email or WhatsApp.

• Responding to direct customer service inquiries, itinerary updates, and route quotes.

• Complying with statutory accounting and transport licensing requirements under Turkish law.

We do not sell, rent, lease, or trade customer contact details to third parties for independent commercial marketing.

4. Cookies & Advertising Technologies

istanbulrides.com uses functional and analytical cookies to ensure proper website functionality and monitor traffic performance:

• Functional Cookies: Maintain user preferences, form selections, and secure browsing sessions.

• Google Ads & Remarketing: We utilize Google Ads conversion tracking and remarketing tags to deliver relevant service notices across search results and the Google Display Network to previous visitors. These systems use non-identifying browser cookies. You can manage or disable ad personalization through Google Ad Settings.

• Managing Cookies: You can configure your browser settings to reject or delete cookies at any time.

5. Data Storage, Cross-Border Handling & Security

We employ industry-standard encryption protocols (SSL/TLS) and secure administrative servers to protect the confidentiality and integrity of your data.

Because transfer requests originate worldwide, operational processing and backup hosting may involve secure data transmission to servers inside and outside Türkiye. By submitting a transfer booking, you consent to this necessary logistical routing. While data transmission over the internet cannot guarantee absolute protection against external intercepts, we enforce strict access barriers and technical firewalls.

6. Disclosure of Information

We disclose customer details only in limited, legally warranted scenarios:

• Direct Service Fulfillment: Sharing arrival schedules and contact names with dispatched drivers to complete your transfer.

• Legal Compliance: When mandated by judicial subpoenas, court orders, or Turkish transport and law enforcement regulations.

• Safety & Fraud Prevention: To verify operational safety and prevent payment fraud or security breaches.

7. Third-Party External Links

Our website may contain informative links to third-party portals, venue websites, or travel review platforms (such as TripAdvisor). Al’s Taxi does not govern the privacy practices or content policies of third-party platforms. We encourage reviewing individual privacy declarations when navigating away from our domain.

8. Your Rights & Data Access

In accordance with applicable privacy regulations (including KVKK and international data protection principles where relevant), you have the right to request confirmation of the personal data we hold about you, request corrections to inaccurate records, or demand the deletion of non-regulatory booking logs.

9. Contact Information

For questions, access requests, or policy inquiries, contact our operations desk:

• Operator: Al’s Taxi Istanbul

• Email: book@istanbulrides.com

• Direct/WhatsApp Assistance: +90 553 671 60 50

• Headquarters: Istanbul, Türkiye